Privacy Policy

Last updated: September 25, 2025

Introduction

At ConsultDent, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our dental advisory services.

As a healthcare advisory service, we comply with applicable privacy laws including HIPAA (Health Insurance Portability and Accountability Act) where applicable and maintain the highest standards of data protection.

Information We Collect

Personal Information

  • • Name and contact information (email, phone number)
  • • Demographic information (age, location)
  • • Communication preferences

Health Information

  • • Dental history and current conditions
  • • Treatment plans and medical records you share
  • • Photos or documentation related to your dental care
  • • Consultation notes and recommendations

Technical Information

  • • Browser type and version
  • • IP address and location data
  • • Website usage patterns
  • • Device information

How We Use Your Information

  • Provide Services: To deliver dental consultation and advisory services
  • Communication: To respond to inquiries and provide updates about your consultation
  • Improvement: To improve our services and develop new features
  • Legal Compliance: To comply with applicable laws and regulations
  • Safety: To protect the rights, safety, and security of our users

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Service Providers: With trusted third parties who assist in operating our services
  • Legal Requirements: When required by law or to protect legal rights
  • Emergency Situations: To prevent harm to you or others

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

  • • Encryption of data in transit and at rest
  • • Secure servers and database protection
  • • Regular security audits and updates
  • • Limited access to authorized personnel only
  • • Staff training on privacy and security practices

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ConsultDent

Email: privacy@consultdent.global

Subject: Privacy Policy Inquiry

Policy Updates

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.